Customer Success Story
Virtual Assist: the AI Expert for Semiconductors Shopfloors
About
ASMPT is a distinguished global provider of hardware and software solutions for semiconductor and electronics manufacturing, established in 1975 in Singapore.
Knowron proudly recognizes ASMPT as its esteemed customer, since our pilot project began.
👷 The challenge
ASMPT technicians and engineers necessitated timely and pertinent information to maintain uninterrupted operations. In this context, every minute held paramount importance, especially concerning the seamless functioning of their production lines.
✅ The solution
Knowron customized its solution to address this challenge by utilizing generative AI and NLP in a digital assistant named Virtual Assistant. This initiative led ASMPT shop-floors to achieve operational excellence in less than two years.
Our solution effectively
- Facilitates knowledge centralization,
- Reduces search time for information,
- Offered tailored performance analysis.
You can request the customer success story to comprehend how Knowron collaborates with customers to perfect solutions. Discover how we engage in projects practically, demonstrating our unwavering commitment.
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